Needless to say when I lost four candles in less than a week I was beyond disappointed and angry. I only started purchasing them last Fall but I fell in love with them and bought many as gifts as well as for my own home. By the time I emailed the company 3 more of my candles stopped working 3 with flame issues 1 a timer issue. I recently experienced a problem with one of my luminara’s. Very happy I didn't toss my candlesticks as I almost did! I dearly love these candles (even if I might have to buy stock in Duracells!) and I particularly like the new remote ones esp this time of the year when it's lighter longer and a 5 hour timer is too long to run them. No problem with the flickering on the pillars. I've had no problems with the pillars except for one of the new ones having a defect that it wouldn't work with the remote, so it's being exchanged. I can't explain why the shims made them work, but if it helps just one person not toss these fabulous candles, I will be happy indeed. They all started flickering like mad.Īgain, the surfaces the candles were on registered as level. Gave me the idea to shim the bottoms, so I put a dime under the front middle of the base and darn if that didn't work. I did notice when I tilted them or picked them up, the flame again flickered wildly as it was supposed to. I was resigned to tossing or just living with them not flickering.
I tried new batteries, thumping the flame gently, moving to a different site, checking with a leveler to be sure the surface was indeed level. After seeming fine (just past the 30 days of course) they started to act up: the 'flame' would not flicker or move. I have several of the Luminara candlesticks for my windows.
0 kommentar(er)
